Stupora 5 min read

How does the Support hub work?

From your request to your first appointment, discover the different stages of your support with Stupora. A simple, structured journey that lets us understand your project, check your file and point you towards the right next steps.

Laptop showing the choice of Stupora support services, next to a mug

A journey in 7 steps

Clear, simple and personalised support.

  1. 01Choose your serviceSelect the service you need.
  2. 02Fill in the formTell us about your project and situation.
  3. 03We review your requestOur team checks the information.
  4. 04You send us your documentsReceive the list and upload your documents.
  5. 05We check your fileA full review of the documents received.
  6. 06Appointment scheduledIf everything is in order, we plan a meeting.
  7. 07You move forward with StuporaWe support you in the next steps.
01

Choose your support service

Go to the Services section of Stupora and select the service that matches your needs: Guidance, Admission, Campus France, Administrative procedures or Application file.

02

Fill in the form

Once you have chosen your service, you fill in an online form. You tell us about your situation (country, level of study, project, etc.) so that we understand your request precisely.

03

We review your request

Our team receives your form and checks the information provided. This helps us better understand your project, assess your situation and prepare the next stage of your support.

04

You send us your documents

After our review, we send you a request with the list of documents needed for your service. You send us the requested documents through the channel indicated (secure space, email or other).

05

We check your file

Our team reviews all the documents received: compliance, validity, consistency with your project and the specific requirements of the service.

If a document is missing or needs to be corrected, we let you know clearly.

06

Your appointment is scheduled

Once your file is complete and compliant, we offer you a meeting with our team. This appointment lets us take stock of your project, answer your questions and define the next steps of your support.

07

You move forward with Stupora

After the appointment, we guide you through the next steps of your project according to the service chosen: application, administrative procedures, interview preparation, file follow-up, etc. You receive personalised support until you reach your goal.

Key takeaways

  • A simple 7-step journey
  • Clear communication at every step
  • A full check of your file
  • Personalised support
  • An appointment with our team
  • Follow-up until your project comes true

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Need support?

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